Support

FAQ

Dive Light

Hello Howard, thank you for contacting OrcaTorch. The function of the DC710 is the same as the D710, both via button operation, same lumens, runtime, and beam angle. The difference is the way to charge the light, D710 needs to unscrew the battery to take it out to charge, but the DC710 can charge the light directly, with no need to take the battery out.    

The D620 is a primary canister dive light, beam angle is 14 degrees. D620V is an underwater canister video dive light with 120 degrees wide beam angle.

OrcaTorch SD01 has no serial number.

1. The safety lock function: 

New D630V2.0 - Hold on the side switch for 5 seconds when the torch is off, it will turn into a state of the safe lock. The side switch will be useless unless unlocked by a double press. (The light will flicker twice when you lock or unlock the switch, and the battery indicator will be green when pressing the side button in lock mode.)

Previous D630 - Mechanical lock function

2. New upgraded portable zipper bag to make sure the light is safe in transit.


Its' max output is INDEED 350lm, but this DOES NOT influence it could be an excellent explorer gear for dark waters, like in a cave.
The bullet points are on SUPER FOCUS BEAM and LONG BEAM DISTANCE.

Hi there, you can register the dive light on our website, then our after-sales team will contact you to help you solve the problem.

The overall light is 80 degrees, and the brighter and more focused beam in the center is 10 degrees wide.

D860-1.png

It is a better choice to use a floodlit flashlight if you want to shoot video. You can take a look at Orcatorch D530V flashlight

Hi, the light is down when the SD03 is attached to the regulator on the scuba tank.

After installing the battery, tighten the head and body to turn it on.

The green light is a GL, and its beam distance can reach over 1000m (on land).

Yes. You would double-press the button to turn on the light and then press and hold the button to turn the laser on and off.

The SD03 dive beacon comes with a hand strap that you can attach to your wrist or tie to your backpack strap.

If you are using it for underwater diving, you can attach it to a scuba tank.

the color temperature of the D530 is about 6000K.
 4 single colors: White, Red, Blue, Green.
Hello, here are maintenance tips for you:

Clean the surface of the light with fresh water after each diving.
Lubricate the switch and O-rings after each diving.
Don't drop the flashlight on the beach, in case the sand go into the switch.
Take out the battery if you don't use the flashlight for a long time.
Clean the conductive contacts of your light from time to time.
Hello, the overall light is 70 degrees, the more brighter and focused beam in the center is 8 degrees wide.

Yes, D630 torch has a 7-degree spot angle and 46-degree wide angle. Please check this pic below.

Burn time is 1 minute at 3000 lumens, it will step down to 1700 lumens level after 1 minute. When the light is on, you can press the switch for 0.5s to activate the turbo mode again when needed. This design helps to save power while diving.

About the D530 torch burn time, in the 1300 lumens output, it runs 1h 25min, in the 380 lumens output, it runs 4h 30min.

Yeah, the green laser is the same as D560-GL.

The Orcatorch D580 will not overheat because of the anti-overheating protection function.


The higher mAh battery will not affect the use of Orcatorch D570. 


The green light with 1000 meters beam distance.


The overall light is 70 degrees, the more brighter and focused beam in the center is 8 degrees. It's fixed, can not be changed.

When the light is on, press the switch for 0.5s to activate the hidden turbo mode. It won't reduce the life of the led.

For d620, it's a focus light and suitable for tech diving. For D620V, it's a flood light, suitable for underwater photography.

Our D640 torch is still under development. When it is finished, we will release it publicly. Please wait patiently


It will run 1 minute at 3000 lumens when you hold the button and then it will downgrade to its original mode and 1 hr 40 mins is high mode 1700 lumens.

You need to hold the button always to activate the 3000 lumens mode.


We have listed our authorized dealers on our website. You can buy OrcaTorch dive lights from them. Find A Dealer

You can also buy OrcaTorch dive lights on our online store.


The battery for the D820V light is specially designed. You can buy it from the link. www.orcatorchstore.com/product...5000mah?variant=39975012401307

You can use a tie-wrap to loop a bolt-snap to the end cap, so yes there is a way to attach a bolt snap for the D530 light.


The D700 comes with an OrcaTorch 21700 USB rechargeable battery 5000mAh.
 
It will last one hour and 50mins on a single full charge.

OrcaTorch dive lights could be used on land, but we suggest using them WITHOUT a long time on land as it will be hot for a long time.

虎鲸OrcaTorch手电筒在不使用的情况下,侧按键处的电量指示灯是不会消耗电池,请放心使用。

LED灯的流明值是指灯整体的亮度,坎德拉是指最亮点光的强度。

记住,出于安全考虑,一般潜水需要带2支手电:一支主灯和一支备用灯。

一般潜水手电设计上是耐磨可靠的,但是你永远也不知道会发生什么。在如果你的主灯丢了或坏了,你就需要一支备用灯来引导你走出黑暗或能见度低的环境。

备用灯可以小些,像手掌大小的备用灯既容易挂在你的BCD上,又不会给你增加太多重量。


除了D611和D620 序列号在PCB板上,您需要拧开手电筒才能看到,其它型号序列号在手电筒的头部上。.

OrcaTorch虎鲸潜水手电筒D560和D520可以配合MX05作为面镜灯使用。

您可以试一下虎鲸D810潜水手电筒,950流明,充满电续航大概3小时。它使用的机械式旋转开关在水下也是非常稳定安全的。

就OrcaTorch虎鲸手电筒目前的产品来说,D560D520D510D800D810、D810V都是旋转开关且只有一档亮度。

就OrcaTorch虎鲸手电筒目前的产品来说,D550,D500+/D500V+潜水手电筒是磁控开关,防水能力强,操作换挡方便。

1. 如果您想要购买虎鲸手电筒用于个人使用,建议直接去当地的虎鲸手电筒经销商那里购买。如果你没有当地虎鲸手电筒经销商的联系方式,请将您的需求留言至我们的官网,我们将在1-2个工作日内对官网留言进行处理,并尽我们最大的努力帮助您与当地经销商取得联系。 


2. 如果您想要成为我们的经销商,并在您的国家销售虎鲸手电筒,请直接在官网留言,我们将会在1-2个工作日内对其进行处理。 


谢谢您的支持


推荐D500+,D550,D520,这3款都是手掌大小,很适合夜潜,自由潜。
D500+使用磁控开关,高亮1000流明,续航1.5小时。
D550也是使用磁控开关,高亮970流明,续航大约2小时。
D520使用头部旋转开关,亮度1000流明,续航2小时。

Hi there, thanks for your interest in our dive lights. 

Can you please fill in our tester application form? www.orcatorchstore.com/pages/orcatorch-tester-application-form
the dimension is 142mm(Length) x 25.5mm(Diameter) x 35.5mm(Head).

D900V underwater video light  features four colors within one light: Red, UV, Neutral white with 120°wide beam, and Cool white with 8°spot beam


The continuous running time can extend for 1h24mins with high beam mode. Besides, the D530V has a safety lock function, hold on the side switch for 5 seconds, the light will turn off and turn into a state of the safe lock, which can avoid mistakenly touching when traveling or other outdoor activities.

This flashlight has a 120 degree floodlight and no hot spot.

Yes, The D910V is compatible with OrcaTorch H620 Goodman Handle.

You can use it as a dive light with the goodman handle.

But the beam distance of D910V can not travel very far because of its wide beam angle.


The wavelengths of D820V, red light 620-630nm and UV 395nm.

The D820V white light color temperature is 5000K.

It can be secured with a lanyard.

The color temperature of D530V is 6000K and CRI is Ra 92. 

答案是可以的,您可以使用虎鲸OrcaTorch D900V, D820V等水下摄影灯UV光,拍摄荧光照片。

It can attach a Picatinny segment to the arced rail, and then mount to the segment.

This beacon is powered by one AAA Alkaline battery, and the light can work 108 hours continuously.

Yes, the WS02 wrist strap is also suitable for D910V light

Our D530V Snoot and ZJ18 Ball Joint Bracket are suitable for D530V video light.


SD03 is compatible with 1*AA battery or 1*14500 battery

4 single colours and 8 modes integrated in one light 


You can choose the WS02 wrist strap which is suitable for OrcaTorch D630, D620, D611, D850, D910V, D900 and D820V. 


You could use Vaseline to lubricate the O-rings.

The charging cable for D710 is a USB-A to USB-C Charge Cable. 


不好意思,现在还没有,我们正在设计,很对就会出来。

OrcaTorch虎鲸手电筒的大部分手电都是配套电池和充电器的,比如OrcaTorch D520, OrcaTorch D550,如果你想分开购买,可以联系我们的代理商,问他们是否可以单卖。

You could inspect it each time when you charge the batteries, if they look like they are getting dry you could put a coat on them.

We provide 30 days free replacement, and 12 months free repair for diving lights and accessories, warranty policy from the date of purchase to take effect. If you register the torches on our website, it also could help you extend one year warranty. 

First, Pls register the torches on our website. It not only could help us know the product and offer the after-sale service to you, but also could help you extend one year warranty.

Second, send email to service@orcatorch and tell us your problem. If you could send us some photos or videos to show the problem. That would be better.

Third, we will contact you as soon as possible.




不会的。如果进水了,由于短路,电池包可能会发热,海水接触到锂离子电池会产生气体,但是如果水能够渗入电池,那么气体也是可以渗透到外面从而排出的。

1.每次使用完之后请用流动的清水清洗手电以防腐蚀,并存放在干净,干燥的环境中。

2.请不要拆卸灯具头部密封部件,否则将会导致保修时效并可能损坏工具

3.长期使用后,灯具的O型圈可能损坏,如果发现这种情况,请更换O型圈以维持手电的防水性能。为保持O型圈螺纹旋动顺畅,请定期在其表面涂抹硅脂润滑。

最好是能够拍图片或视频,这样我们能更清楚的看到手电筒的问题,另外请告知我们该手电筒序列号。

我们建议手背套配合手绳一起使用。

手背套可以解放双手,而手绳而已防止电筒在潜水时从手背套中滑落。

A:电池电量太低

解决方案:请把您的电池充满电或更换其他好的电池

B:螺纹或PCB板的导电接触面或其他接触面/点弄脏了

解决方案:用酒精棉签清洁导电接触面或点

如果上述方法不起作用,请联系经销商售后。

通常,如果电池电压低于3.4V时,潜水手电会自动切换到低档位并且不能换挡。所以当遇到这种情况时,请将电池充满电后再试一次。如果问题未得到解决,请联系当地经销商解决。

1) 拧紧电筒所有连接处后方可入水。对于旋转开关手电,建议入水前拧紧开关开启手电,出水后拧松开关关闭手电,以防进水。 

2) 请勿将手电放在沙地上,以防止细沙进入手电开关或螺纹缝隙。 

3) 每次潜水后请将电池取出。 

4) 由于海水具有腐蚀性,请在使用后用清水冲洗手电表面并浸泡30分钟以上,再用干净的软布擦干电筒。潜水手电的磁控开关完全防水,请放心冲洗。 

5) 请勿将电筒与BCD、潜水衣、手套等物体长时间放在一起,其释放的有机溶剂会腐蚀金属。 

6) 请勿将磁控开关手电靠近强磁场,以避免磁控开关失效。


1.可能是电池问题。解决办法:换一个电池实验。 

2.可能是充电问题。解决办法:将电池取出来,用外部充电器来充电。 

3.可能是手电筒尾部接触不良引起的。解决办法:如果拥有多个手电筒,可以更换彼此的尾部进行测试。 

4.可能是因为你之前使用了不合适的电池引起的。

经过试验,以上原因都不是的话,建议把有问题的潜水手电筒寄回给我们进行分析。

如有疑问请直接在官网留言,我们将在1-2天内对留言进行处理。

OrcaTorch虎鲸提供30天包换,潜水手电12个月包修,保修政策从购买日开始生效,请保留好您的保修卡,发票或任何购买证明。

1.电池没有被完全充满电;

2.手电筒的工作环境温度不在最佳工作环境温度10度到25度内;
3.电池的容量降低;
如果查明手电筒续航时间缩短的原因不是上述原因的话,你可以直接在官网留言,我们将会在1-2个工作日内对其进行处理,谢谢。

请直接在官网产品注册,我们将会在1-2个工作日内对其进行处理。 

1. 电池:保证电池是满电或换一个新的满电电池;

2. 开关:拆掉旧开关,用强磁性的磁铁作为开关尝试让电筒可以换挡。

The D710 battery is a 21700 USB rechargeable battery, the type-c charge port is on the head of the battery.

image.png

OrcaTorch 18650 battery is in the ' Button top' variety

The dimensions of the 21700 battery are 70mm in length and 21mm in width.

Yes, when the dive light is fully charged, its battery light indicator will turn green.

D630 battery Charger output 8.4V 4A and is able to work worldwide with its 100-240 VAC compatible power adapter

Sure, it is compatible with AA batteries and 14500 batteries.

Please check the pic below.

21700 battery.png

The higher mAh battery will not affect the use of the flashlight.

The 21700 battery is a little bit wider and longer than the 18650. Being that the 21700 battery is slightly larger, it will also provide more energy/power and runtime. On 21700 batteries, the capacity can reach 5000mAh.

Our D560 dive lights are suitable for AA or AAA batteries.

It can reach 2h 50mins with 3*AAA Battery and 3h 30mins with 1*18650 Battery.


You could charge the batteries directly with the type-c charging cable.

If it is fully charged, the LCD screen will display this way.

The battery icon will stop flashing if it is fully charged.

A9CB9714CF1535D263BE105C17AE0AF1.jpg



Spare (uninstalled) lithium ion and lithium metal batteries, including power banks and cell phone battery charging cases, must be carried in carry-on baggage only. ... With airline approval, passengers may also carry up to two spare larger lithium ion batteries (101-160 Wh) or Lithium metal batteries (2-8 grams).May 31, 2018
 
The OrcaTorch D630 battery pack is 7.4V 89Wh lithium ion battery and can be used as a power bank. It is safe for travel on planes.

No, the size is not compatible with the D550 dive torch.

When you charge the batteries, the battery icon on the LCD screen will start flashing. If it is fully charged, the battery icon will stop flashing.
 
 



我们将使用电池包用于D630分体式潜水灯。


电池包可以实现电池平衡,最大限度地提高具有多个电池(通常是串联电池)的电池组的容量,以使所有容量可用,并增加每个电池的使用寿命。


通常,电池中的各个电池具有稍微不同的容量并且可以处于不同的充电状态(SOC)水平。这是由于制造差异,装配差异(例如,来自一个生产运行的电池与其他电池混合),电池组中的电池之间使用情况的各不相同(例如,充电/放电)并且必须考虑到最大化使用中的特定电池包的寿命和服务。由于这些原因,每个电池包都会有所不同,因此每个平衡电路必须能够适应这些差异。如果没有有效和适当的平衡,在使用期间放电必须在容量最低的电池为空时停止(即使其他电池还有电量);这限制了可以从电池获取和返回电池的电量。


不会的,一般电池都有可充放电次数(具体以电池型号为准),充电结束后,OrcaTorch虎鲸充电器可安全地保持这个充电次数。

OrcaTorch虎鲸手电筒的锂电池一般可以充电500多次,不过要注意,即使不使用电池,存放2-3年之后电池的容量也会减少。

为防止电池泄漏,加热或爆炸,请遵守以下注意事项: 

1.请不要将电池浸入水或海水中,注意防潮。 

2.请不要将电池接近热源,如火或发热器。 

3.在充电时,请用特定的充电器。 

4.请不要颠倒电池的正(+)负(-)极。 

5.请不要将电池连接在电源的出口、车辆自动点灯处。 

6.请不要将电池弃置于火里或热的物体上。 

7.请不要将电池的正(+)负(-)极用导体短路 

8.请不要敲打或丢抛电池。 

9.请不要用针或其它锋利物刺穿电池,不要用锤击打或者踩在上面。 

10.电池内有安全装置,为了保证其固有的安全功能,请不要将电池分解开或改变任何的部份。 

11.请不要在接近火源或在酷热的环境中充电。 

12.禁止将锂电池组与金属,如发夹、项链等一起运输或贮存。 

13.禁止长期在高温下(炙热的阳光下或很热的汽车中)使用或放置锂电池组,否则可能会引起电池过热、起火或功能失效、寿命减短。 

14.禁止在强静电和强磁场的地方使用,否则易破坏电池安全保护装置,带来不安全的隐患。 

15.如电池泄露,电解液进入眼睛,请不要揉擦,用清水冲洗眼睛,立即送医治疗,否则会伤害眼睛。 

16.如果电池发出异味、发热、变色、变形或使用、贮存,充电过程中出现任何异常,立即将电池从装置或充电器中移离并停用。 

17.如果电极弄脏,使用前应用干布抹净,否则可能会导致接触不良功能失效。 

18.废弃之电池应用绝缘纸包住电极,以防起火、爆炸。

首先,请将18650电池正极朝充电器头,插入充电器中。刚开始充电,充电器指示灯显示红色,当充电器指示灯显示绿色,电池已充满电 


有的!
OrcaTorch D510潜水手电筒使用3节C 电池,高亮900流明,续航4小时。
OrcaTorch D560潜水手电筒使用2节AA电池,高亮630流明,续航1小时。
OrcaTorch D830潜水手电筒使用3节AA电池,高亮800流明,续航大概3小时。

在电筒弱亮情况下取出来充电, 使用OrcaTorch配套的充电线,连接电脑USB 口充电,正常充满需要7.5小时左右。