Support

FAQ

Dive Light

The function of the DC710 is the same as the D710, both via button operation, same lumens, runtime, and beam angle. The difference is the way to charge the light, D710 needs to unscrew the battery to take it out to charge, but the DC710 can charge the light directly, with no need to take the battery out.    

The D620 is a primary canister dive light, beam angle is 14 degrees. D620V is an underwater canister video dive light with 120 degrees wide beam angle.

OrcaTorch SD01 has no serial number.

1. The safety lock function: 

New D630V2.0 - Hold on the side switch for 5 seconds when the torch is off, it will turn into a state of the safe lock. The side switch will be useless unless unlocked by a double press. (The light will flicker twice when you lock or unlock the switch, and the battery indicator will be green when pressing the side button in lock mode.)

Previous D630 - Mechanical lock function

2. New upgraded portable zipper bag to make sure the light is safe in transit.


Its' max output is INDEED 350lm, but this DOES NOT influence it could be an excellent explorer gear for dark waters, like in a cave.
The bullet points are on SUPER FOCUS BEAM and LONG BEAM DISTANCE.

Hi there, you can register the dive light on our website, then our after-sales team will contact you to help you solve the problem.

The overall light is 80 degrees, and the brighter and more focused beam in the center is 10 degrees wide.

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It is a better choice to use a floodlit flashlight if you want to shoot video. You can take a look at Orcatorch D530V flashlight

Hi, the light is down when the SD03 is attached to the regulator on the scuba tank.

After installing the battery, tighten the head and body to turn it on.

The green light is a GL, and its beam distance can reach over 1000m (on land).

Yes. You would double-press the button to turn on the light and then press and hold the button to turn the laser on and off.

The SD03 dive beacon comes with a hand strap that you can attach to your wrist or tie to your backpack strap.

If you are using it for underwater diving, you can attach it to a scuba tank.

the color temperature of the D530 is about 6000K.
 4 single colors: White, Red, Blue, Green.
Hello, here are maintenance tips for you:

Clean the surface of the light with fresh water after each diving.
Lubricate the switch and O-rings after each diving.
Don't drop the flashlight on the beach, in case the sand go into the switch.
Take out the battery if you don't use the flashlight for a long time.
Clean the conductive contacts of your light from time to time.
Hello, the overall light is 70 degrees, the more brighter and focused beam in the center is 8 degrees wide.

Yes, D630 torch has a 7-degree spot angle and 46-degree wide angle. Please check this pic below.

Burn time is 1 minute at 3000 lumens, it will step down to 1700 lumens level after 1 minute. When the light is on, you can press the switch for 0.5s to activate the turbo mode again when needed. This design helps to save power while diving.

About the D530 torch burn time, in the 1300 lumens output, it runs 1h 25min, in the 380 lumens output, it runs 4h 30min.

Yeah, the green laser is the same as D560-GL.

The Orcatorch D580 will not overheat because of the anti-overheating protection function.


The higher mAh battery will not affect the use of Orcatorch D570. 


The green light with 1000 meters beam distance.


The overall light is 70 degrees, the more brighter and focused beam in the center is 8 degrees. It's fixed, can not be changed.

When the light is on, press the switch for 0.5s to activate the hidden turbo mode. It won't reduce the life of the led.

For d620, it's a focus light and suitable for tech diving. For D620V, it's a flood light, suitable for underwater photography.

Our D640 torch is still under development. When it is finished, we will release it publicly. Please wait patiently


It will run 1 minute at 3000 lumens when you hold the button and then it will downgrade to its original mode and 1 hr 40 mins is high mode 1700 lumens.

You need to hold the button always to activate the 3000 lumens mode.


We have listed our authorized dealers on our website. You can buy OrcaTorch dive lights from them. Find A Dealer

You can also buy OrcaTorch dive lights on our online store.


The battery for the D820V light is specially designed. You can buy it from the link. www.orcatorchstore.com/product...5000mah?variant=39975012401307

You can use a tie-wrap to loop a bolt-snap to the end cap, so yes there is a way to attach a bolt snap for the D530 light.


The D700 comes with an OrcaTorch 21700 USB rechargeable battery 5000mAh.
 
It will last one hour and 50mins on a single full charge.

OrcaTorch dive lights could be used on land, but we suggest using them WITHOUT a long time on land as it will be hot for a long time.

Lumens of LEDs is a measurement of all the light inside the beam angle; peak beam candlepower is a measure of the brightest spot in a focused beam.

It is important to remember that for safety reasons you should have two torches with you on a dive: a primary and a backup.  

Dive torches are designed to be reliable and hardwearing but you never know what could happen.  If you do lose your primary torch or it breaks down then you will need to have a backup so that you can navigate your way out of dark or poor visibility environments. Your backup dive torch can be a smaller, pen size device that will fit easily onto your dive belt or BCD and not weigh you down.


Except D611 and D620, the serial number is on the PCB of the dive light and you need to unscrew the canister to see the PCB. The serial number of other torches is on the head of the torch.

OrcaTorch D560 & D520 dive light can be attached to the diving mask with mount MX05.

You can try OrcaTorch D810, it's max 950 lumens and works for nearly 3 hours after a full charge. 

The rotary swtich is very stable under deep water. 

For current diving lights of OrcaTorch, the D560, D520, D510, D800, D810, D810V dive light use rotary switch and only 1 mode brightness.

For current diving lights of OrcaTorch, the D550D500+/D500V+ dive light use magnetic switch which offers high waterproofness and easy operation underwater.

On the one hand, it will be better for you to buy it directly from our local dealer if you would like to buy OrcaTorch dive lights for personal use. Besides, if you don't know how to contact the local OrcaTorch’s dealer, please leave a message about your requirements to our website, we will be in 1-2 working days to deal with website messages, and do our best to help you get in touch with our local distributors. 


On the other hand, if you would like to become our distributor to sell our products, please just leave a message on our website. We will deal with it in 1-2 working days. 


Thank you for your support! 


You may choose OrcaTorch D500+, D550, D520. They are all palm seized portable dive lights suitable for night diving, free diving. 

D500+ is max 1000 lumens with magnetic swtich, it's runitme is 1.5h on high.  

D550 is max 950 lumens with magnetic swtich, it's runitme is 2h on high.  

D520 is max 1000 lumens with head rotary swtich, it's runitme is 2h. 

Hi there, thanks for your interest in our dive lights. 

Can you please fill in our tester application form? www.orcatorchstore.com/pages/orcatorch-tester-application-form
the dimension is 142mm(Length) x 25.5mm(Diameter) x 35.5mm(Head).

D900V underwater video light  features four colors within one light: Red, UV, Neutral white with 120°wide beam, and Cool white with 8°spot beam


The continuous running time can extend for 1h24mins with high beam mode. Besides, the D530V has a safety lock function, hold on the side switch for 5 seconds, the light will turn off and turn into a state of the safe lock, which can avoid mistakenly touching when traveling or other outdoor activities.

This flashlight has a 120 degree floodlight and no hot spot.

Yes, The D910V is compatible with OrcaTorch H620 Goodman Handle.

You can use it as a dive light with the goodman handle.

But the beam distance of D910V can not travel very far because of its wide beam angle.


The wavelengths of D820V, red light 620-630nm and UV 395nm.

The D820V white light color temperature is 5000K.

It can be secured with a lanyard.

The color temperature of D530V is 6000K and CRI is Ra 92. 

The answer is yes. You can use our D900V and D820V UV light to take fluorescent pictures.

It can attach a Picatinny segment to the arced rail, and then mount to the segment.

This beacon is powered by one AAA Alkaline battery, and the light can work 108 hours continuously.

Yes, the WS02 wrist strap is also suitable for D910V light

Our D530V Snoot and ZJ18 Ball Joint Bracket are suitable for D530V video light.


SD03 is compatible with 1*AA battery or 1*14500 battery

4 single colours and 8 modes integrated in one light 

You can choose the WS02 wrist strap which is suitable for OrcaTorch D630, D620, D611, D850, D910V, D900 and D820V. 


You could use Vaseline to lubricate the O-rings.

The charging cable for D710 is a USB-A to USB-C Charge Cable. 


Not now, but we will release a soft goodman hanlde soon!

Normally most of the OrcaTorch dive light models are sold as a kit with battery and charger, like OrcaTorch D520, OrcaTorch D550, but if you need to buy them saperately, you may contact your local dealer to see if they offer such service. 

You could inspect it each time when you charge the batteries, if they look like they are getting dry you could put a coat on them.

We provide 30 days free replacement, and 12 months free repair for diving lights and accessories, warranty policy from the date of purchase to take effect. If you register the torches on our website, it also could help you extend one year warranty. 

First, Pls register the torches on our website. It not only could help us know the product and offer the after-sale service to you, but also could help you extend one year warranty.

Second, send email to service@orcatorch and tell us your problem. If you could send us some photos or videos to show the problem. That would be better.

Third, we will contact you as soon as possible.




No, not at all. The battery pack can warm up due to short-circuiting of its contacts. Only seawater reacts with Li-Ion batteries - it develops gas. But if water can penetrate to the batteries, obviously the gas can penetrate outside.

1.Rinse the torch in fresh water after use in seawater to prevent corrosion, and please keep in clean, dry environment.

2.Please don't disassemble the sealed head, doing so may cause damage to the flashlight and will void the warranty

3.Please replace the O-rings if they are damaged after prolonged use and regularly lubricate the o-rings so as to not erode the rubber. Doing so will keep the flashlight properly sealed against water.

It's better you can take photos or video for the defective torch so that we can know clearly, and the serial number is also needed.

We suggest you to use the wrist strap with the lanyard together. 

The wrist strap is to free your hands while the lanyard can protect the light from slipping off the wrist strap. 

A: The battery is low power

Solution: Please get your battery full charged or replace with other battery (make sure the battery works well)

B: The threads, PCB board contact or other contacts are dirty. 

Solution: Clean the contact points with an alcohol soaked cotton swab. 

If it still does not work, please contact your local dealer for after-sale service.

In generally, if the battery power is lower than 3.4V, the diving light will change to lower mode automatically and can not change modes normally, in this case, please get the batter full charged and try again. If it still doesn't work, please contact the local dealer for after-sale service.

1) Please tighten all the connections of the light before going underwater. For head rotary switch dive light, we recommend to tighten the light head to turn on the light before going underwater, and do not unscrew the light head until you have gone out of water to avoid leaking underwater.  

2) Do not drop or place the light on sand in case iron sand stick or go into switch section or screw thread. 

3) Please take out the battery after each diving. 

4) Please risen off the exterior of the light with fresh water and sock it in flash water for over 30 minutes after each diving in case of the seawater corrosiveness. And please wipe the light dry after the cleaning. The magnetic switch of the dive light is totally waterproof so you can definitively risen it off.   

5) Please do not store BCDS, diving suits, diving groves, etc. together with the light for a long time because the light will release organic solution that is harmful to the devices mentioned above.  

6) For magnetic controlled switch light, please keep the light away from high intensity magnetic fields in case the switch fail to function. 


1. Maybe the battery is wrong. Solution: Please change another battery to do a trial. 

2. Maybe charging system is out of order. Solution: Remove the battery and charge it with an external charger. 

3. Maybe the rear of dive flashlight is bad. Solution: If there are multiple flashlights, you can replace each other's tail for testing. 

4. There is a reason why you have used the inappropriate battery in it. 

If the above reasons are not the case, it is recommended to sending back the dive flashlight for analysis.

If you have any questions, please leave a message directly in the official website. We will process the message in 1-2 working days.

OrcaTorch provides 30 days free replacement, and 12 months free repair for diving lights and accessories, warranty policy from the date of purchase to take effect. 

Please keep your warranty Card, purchase invoice, receipt or any other proof from the sellers for warranty.


1. The battery of flashlight is not fully charged.

2.Flashlights are not in the best working environment temperature of 10 degrees-25degrees to work.

3.The capacity of battery of flashlight is reduced.

If you find out that the reason for shortening the runtime of the flashlight is not above, you can directly leave a message in our website, we will deal with it in 1-2 days, thank you.


Please register the product first. We will deal with it in 1-2 working days.

1. Battery: Make sure if battery is full charged or change new one full charged battery 

2. Switch: Take switch out and use magnet(with strong magnetism) as switch to try it work 

The D710 battery is a 21700 USB rechargeable battery, the type-c charge port is on the head of the battery.

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OrcaTorch 18650 battery is in the ' Button top' variety

The dimensions of the 21700 battery are 70mm in length and 21mm in width.

Yes, when the dive light is fully charged, its battery light indicator will turn green.

D630 battery Charger output 8.4V 4A and is able to work worldwide with its 100-240 VAC compatible power adapter

Sure, it is compatible with AA batteries and 14500 batteries.

Please check the pic below.

21700 battery.png

The higher mAh battery will not affect the use of the flashlight.

The 21700 battery is a little bit wider and longer than the 18650. Being that the 21700 battery is slightly larger, it will also provide more energy/power and runtime. On 21700 batteries, the capacity can reach 5000mAh.

Our D560 dive lights are suitable for AA or AAA batteries.

It can reach 2h 50mins with 3*AAA Battery and 3h 30mins with 1*18650 Battery.


You could charge the batteries directly with the type-c charging cable.

If it is fully charged, the LCD screen will display this way.

The battery icon will stop flashing if it is fully charged.

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Spare (uninstalled) lithium ion and lithium metal batteries, including power banks and cell phone battery charging cases, must be carried in carry-on baggage only. ... With airline approval, passengers may also carry up to two spare larger lithium ion batteries (101-160 Wh) or Lithium metal batteries (2-8 grams).May 31, 2018
 
The OrcaTorch D630 battery pack is 7.4V 89Wh lithium ion battery and can be used as a power bank. It is safe for travel on planes.

No, the size is not compatible with the D550 dive torch.

When you charge the batteries, the battery icon on the LCD screen will start flashing. If it is fully charged, the battery icon will stop flashing.
 
 



In order to get battery balancing of battery pack and increase each cell's longevity, we will use the battery pack for the D630.


The battery pack can achieve battery balancing that maximize the capacity of a battery pack with multiple cells (usually in series) to make all of the capacity available for use and increase each cell's longevity.


Typically, the individual cells in a battery have somewhat different capacities and may be at different levels of state of charge (SOC). This is due to manufacturing variances, assembly variances (e.g., cells from one production run mixed with others), different histories experienced amongst the cells in a battery pack (e.g., charging/discharging, heat exposures, etc.) and must be accounted for to maximize life and service of the particular battery pack in use. Each battery pack will be, for these reasons, somewhat different and so every balancing circuit must be able to accommodate those differences. Without effective and appropriate balancing, discharging during use must stop when the cell with the lowest capacity is empty (even though other cells aren't); this limits the energy that can be taken from and returned to the battery.

No. Batteries have an expected number of charge/discharge cycles (the number varies by the type of battery). OrcaTorch fast chargers safely revert to a maintenance charge rate after the battery has been charged.

OrcaTorch Li-ion battery normally can charger over 500 times, but inactive storage may also reduce capacity, about 2-3 years.

To prevent the battery from leaking, heating or explosion, please observe the following precautions: 

1. Do not immerse the battery in water or seawater to prevent dampness. 

2. Do not use or leave the battery near a heat source as fire or heater. 

3. Use the Lithium-ion battery charger specifically for that purpose when recharging. 

4. Do not reverse the position and negative terminals. 

5. Do not connect battery to the plug socket or car-cigarette-plug. 

6. Do not use or leave battery nearby fire, stove or heated place. 

7. Do not short-circuit the battery by directly connecting the positive and negative terminals with metal objects. 

8. Do not strike, trample or throw the battery. 

9. Do not drive a nail into the battery. Strike it by hammer, or tread it. 

10. Do not disassemble or reconstruct battery. 

11. Do not charge battery nearby the fire or under the blazing sun.   

12. Do not transport or store the battery together with metal objects such as hairpins, necklaces, etc. 

13. Do not use or leave the battery under the blazing sun (or heated car by sunshine). The battery may smoke, heat or flame. And also, it might cause the deterioration of battery’s characteristics or cycle life. 

14. Do not use the battery in a location where static electricity and magnetic field is great, otherwise, the safety devices may be damaged, causing hidden trouble of safety. 

15. If the battery leaks, and the electrolyte get into the eyes, do not rub the eyes, instead, rinse the eyes with clean water, and immediately seek medical attention. Otherwise, it may injure eyes. 

16. If the battery gives off an odor, generates heat, becomes discolored or deformed, or in any way appear abnormal during use, recharging or storage, immediately remove it from the device or battery charger and stop using it. 

17. In case the battery terminals are dirty, clean the terminals with a dry cloth before using. 

18. Be aware discarded batteries may cause fire or explosion, tape the battery terminals to insulate them. 


First, please insert the 18650 battery into the charger with the anode side (+) toward to the charger head

It was red in the beginning when you charge it. Than after it is full charged, it will turn green, then you can feel free to use it. 


Yes!
OrcaTorch D510 uses 3*C batteries, and it's max 900 lumens runtime 4 hours.
OrcaTorch D560 uses 2*AA batteries, and it's max 630 lumens runtime 1 hour.
OrcaTorch D830 uses 3*AA batteries, and it's max 800 lumens runtime nearly 3 hours.

Take OrcaTorch USB battery out of light when the light is with little power, normally it takes around 7.5 h to full charge which was charged by computer with OrcaTorch matched USB cable.